Carpet Cleaning

How long will it take to dry?

Most of the water is extracted from the carpet during the cleaning process. When finished, the carpet will be damp. You may walk on the carpet immediately after they are cleaned, however, we strongly recommend you wear clean slippers or shoes. Avoid wearing street shoes until the carpets are completely dry to prevent re-soiling. Please allow approximately 6 to 12 hours for drying.

Will you move furniture?

Yes, we will move most furniture that can be safely moved such as sofas, chairs, and tables. However, there are certain items that we typically do not move such as pianos, electronics, china closets, entertainment centers, large beds, dressers, etc. We recommend that you remove all small items, plants, knickknacks, etc prior to carpet cleaning.

How long will it take?

Duration of service will depend on the type of service. For a basic carpet cleaning, estimate 20-30 minutes per room. For larger projects, we will include additional technicians on your crew to effectively and efficiently complete your project.

Can you get the pet odor out of my carpet?

Pet odor is a very common problem, and we can help you deal with your pet challenges. From minor problems to major headaches, DryServ Team can help find the solution that works best for you.

The problem with pet odor is that it can be much deeper than it first appears. Pet urine can easily soak through the backing of the carpet into the padding underneath. In more severe cases, the urine can penetrate into the sub-floor beneath the padding.

The urine also provides an environment for the growth of bacteria. This, in turn, contributes to a worsening of the odor problem and can contribute to permanent color loss of the carpet fiber.

To eliminate this problem, the urine must be removed or neutralized from each of the layers affected. If the contamination is limited to only the face yarn of the carpet, then the cleaning itself may effectively remove the odor. In more severe cases, a urine neutralizer may be applied.

In the most severe cases, replacement of the carpet padding and treatment of the underside of the carpet and the sub-floor may be required. Even replacement of the carpet, however, cannot guarantee complete removal of the odor.

Left untreated over a period of time, pet odor can become absorbed into many of the porous materials in your home. Draperies, sheet rock, upholstered furniture, baseboards, and even the concrete foundation are just a few of the materials that can absorb these odors.

DryServ Team offers a range of solutions to help you with your pet odor problems. In the long run, however, it may be more a matter of proper maintenance rather than total elimination. Pet ownership adds to the challenge of maintaining a clean and healthy home. We can help you meet those challenges. After all, we love our pets and want to keep them a part of our family

What do you consider a room?

A room is up to 250 square feet.

Why should I have stain protection applied to my carpets?

As the finishing touch to your thoroughly cleaned carpet and/or upholstery, advanced stain protection can be professionally applied. This helps carpet and upholstery resist soiling and gives you more time to clean up spots and spills before they soak into the fibers. Plus, it makes vacuuming and cleaning up spots easier.

Do you guarantee removal of all spots or stains in the carpet?

We cannot guarantee that we will remove all spots or stains. There are substances that can permanently discolor the carpet fibers. The age of the carpet and the type of carpet fibers also plays a factor in this. The technician will try to determine if this is the case prior to cleaning but they are not always able to determine this before trying to remove the spots.

Are carpet cleaning chemicals harmful to my children or pets?

No. The primary “chemicals” used to clean your carpets are water and detergent. The detergents that are used to clean you carpet are no different than the laundry detergents you use to wash your clothes.

Can all stains be removed?

Simply put, NO. Many foods and beverages contain “dyes”. It is quite possible for these dyes to penetrate into the fiber and make removal almost impossible. For example, if you were to “dye” your hair, cleaning would not remove the dye. So, cleaning by itself will not remove all stains. This is especially true of pet stains.

Air Duct Cleaning

How often should I have my air ducts cleaned?

Once an air system is thoroughly cleaned, it should remain clean for 2 to 3 years if properly maintained and a high arrestance filter is installed. A standard disposable filter only stops about 10% of the airborne contaminates, allowing 90% of the dust in the room to flow back into the air system. To maintain protection against biological growth, an EPA registered biocide should be applied every 6 to 12 months by a qualified Duct Cleaning Professional

What does it cost to have a whole air system cleaned?

This can depend on a lot of factors, such as the size of the home, the number of supply ducts, how long since the ducts were cleaned, etc. The whole system should be cleaned and a more efficient filter installed to keep the system clean longer. A competent duct cleaning company would not be able to do this for less than $400 for a small home or $800* for a large home.

Why should air ducts be cleaned?

Studies have shown that indoor air can be 2 to 5 times MORE polluted than outside air. Most disposable filters remove about 10% of these pollutants allowing 90% to enter the air system, even during the construction of a new home. The pollutants contain dust, pollen, mold spores, animal dander and much more. These materials collect in the furnace, air conditioner and duct surfaces, just as they do on the furniture and floor surfaces. The furniture and floor are cleaned regularly but the duct surfaces are hidden from view and can only be reached by specialized duct cleaning equipment. These pollutants can migrate out into the room again, or become a food source for mold and bacteria, which can thrive in this dark comfortable environment from high humidity or moisture from the air conditioner or humidifiers. Biological growth can release mold spores or toxins into the air system.

How can mold grow in a duct system and what problems can it cause?

Mold spores require a stable temperature, a food source and moisture to live and reproduce. Dust and dirt that go through the filter are a good food source. The furnace/air conditioner is designed to maintain a comfortable temperature, and moisture is available from humid conditions in the environment, the humidifier in the furnace or the cooling coils in an air conditioner. Live molds can release spores that will trigger allergic or asthmatic reactions, sometimes severe, in about 10% of the population. Mold both living and dead can produce toxins that may cause short term allergic reactions. Long term exposures to low levels of some mold toxins can result in permanent chemical sensitivity to common compounds in the environment.

Dryer Vent  Cleaning

Whats Dryer Vent?

There are common misconceptions about what a dryer vent actually is. Some people believe it is the lint trap that they clean out each time they dry a load of laundry and others think it is the hose that connects their dryer to the wall.  In actuality, your dryer vent is the duct work and/or hosing that runs from the dryer, through the wall(s) and to the vent hood located on the exterior of a home or building.

Upholstery Cleaning

How often should I have my upholstery cleaned?

The Institute of Inspection, Cleaning and Restoration Certification (the “I.I.C.R.C”) recommends upholstery cleaning every 12 to 18 months. Regular furniture cleaning will not only improve the appearance of your furniture, but it will also extend its useful life and contribute to cleaner air quality and a healthier living environment for you and your family.

What method of cleaning is best for my furniture?

The most effective upholstery cleaning method is steam cleaning, or hot water extraction. However, certain fine fabrics such as chintz should be dry cleaned. We have the ability to dry clean, or steam clean your fabric.  Absolute Best Cleaning also utilizes a low moisture encapsulation method on certain fabrics. We will evaluate and Test  your upholstery, and then utilize the most effective furniture cleaning process.

Area Rug Cleaning