Professional Cleaning Method
We treat each rug with individualized attention and care. We know how to determine the best cleaning
technique and method to suit your rug's particular weave, fibers and dyes.
Our job starts by sending your rugs through a dusting machine - this is more effective in removing soil
than regular vacuuming. Then, rugs are soaked, washed and hung to dry in a regulated air
environment.
Our skilled technicians handle the most advanced technology to deep-clean and bring your rug back,
making it once again a wonderful mix of color & texture and a source of pride.
Look closer at how it's done:
• Pre-Inspection - We examine the condition of each rug, looking for signs of fading, discoloration,
stains, wear, pre-existing damage, color instability and odors. We assess the clean ability of each rug
and the appropriate cleaning process that must be used.
• Dusting - We remove dust and minute particles lying deep within the rug, using compressed air and
special tools. This step is often referred to as "air washing" or "dusting", and is far more effective than
simply vacuuming or beating.
• Pre-Treatment - Spots, spills and stains are pre-treated using the most advanced spotting
techniques.
• Pre-Cleaning - Sites of heavy traffic and soiling are pre-cleaned. (Note: discoloration caused by
wear, fading, or chemical reaction is not reversible.)
• Dissolving and extracting ground-in soil.
• Rinsing in order to remove deeper soil and cleaning residue, restoring natural textures.
• Restorative grooming with special grooming tools. Note: fiber wear or distortion is not reversible.
• Drying - Rugs are dried in a climate controlled drying room. Takes less than 24 hours.
• Final Inspection. We will conduct a meticulous inspection of your rug. If needed, we will repeat
any of the above steps until your rug is as clean and beautiful looking as is technologically possible.
We make no compromises on the final result.
